RESQ Data Management System
All RESQ data is recorded and managed in the Online Data RESQ Management System (RMS). The RMS is a web-based animal rescue organization management system that was developed in close coordination with the working team at RESQ. It serves two main functions:
1) Records Animal Data: The RMS tracks the animals from the time they are reported, and is also used to streamline the logistics of an ambulance response. It is used to maintain detailed animal/patient records, and the system allows veterinarians to log in daily progress charts while the animal is under treatment.
2) Donor Management: The RMS maintains the organisation's contact database, aids in facilitating smoother donor relations, and enables the use of an efficient donation receipt system.
Benefits of the RMS: The RMS allows the management team to gain quick overviews of the organisation's position — whether animals or finances — which are critical in decision-making and planning. It allows the senior management to assign tasks, ensure accountability of work done, establishes internal transparency, and ensures that all records are easily accessible at any given time or place. It also eliminates paper use, communication errors and improves efficiency. The RMS is also used as a repository of data to determine outbreaks of diseases, identify problem areas, and accurately arrive at statistics valuable to measure impact in animal welfare.